Windows update causing network drive connection drops - Troubleshooting - Dell Technologies Unified Workspace Community

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Windows update causing network drive connection drops

Posted by Andre on December 29, 2020 at 8:14 am

Hi

Lately when some of our desktops on Windows 10 do windows updates they loose connections to mapped drives. We are not sure why this is happening. Has anyone come across this?

Thanks

Andre replied 2 years, 3 months ago 3 Members · 6 Replies
6 Replies

Josue

Member
December 29, 2020 at 1:54 pm

Not sure what is going on but you can try out some of the troubleshooting steps listed here: https://techzone.vmware.com/troubleshooting-windows-10-vmware-workspace-one-operational-tutorial#_319692

It also shows how to pull the update logs as well. Hope this helps!
Shawn

Member
December 29, 2020 at 5:06 pm

Which update is being applied? Also I thought this was a known issue with one of the updates.
Andre

Member
December 29, 2020 at 5:57 pm

Hi Josie,

Thanks for the link for the troubleshooting steps. Will check it out.
Andre

Member
December 29, 2020 at 6:00 pm

Hi Shawn,

Would you happen to know the update that can cause this issue?

Thanks
Shawn

Member
December 29, 2020 at 8:12 pm

It looks like it was 2004 update. https://www.forbes.com/sites/gordonkelly/2020/07/21/microsoft-windows-10-upgrade-2004-may-2020-breaks-internet-connections-update-free-windows-10-update/?sh=68da0221e244
Andre

Member
December 30, 2020 at 3:36 pm

Thanks Shawn!

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