The effects of the global pandemic have forced everyone to take a fresh look at how employees work from a fresh perspective. From the road-hardened warriors that have been remote since before all of this started the the new-hire that has to get connected for the first time, everything has changed. We are more mindful of the end-user experience. We constantly look for ways to simplify or automate things that required users to contact the help desk six months ago.
I believe that one thing we cannot loose sight of is continuous improvement of these processes. Make them more efficient and seamless to the end user. We now drop-ship new laptops with factory images on them and through the magic of Azure and Workspace One deliver a full PC setup over the internet in just under 45 minutes. We are looking at more BYOD options and providing alternatives to physical devices in the near future.
What does the future hold for us?
Even more change in the way we do things. Even more innovation and improvement to the end-user experience. Even more advances in technology that make all of this possible.
Embrace the future!
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